Last updated: April 3, 2026
Messagio collects the following information when you use our service:
Account Information: Email address, name, and profile picture when you sign in with Google or email/password.
Messages: Customer messages sent through connected channels (Facebook, Instagram, WhatsApp, email, live chat) are stored to provide the messaging service.
Device Information: Push notification tokens to deliver notifications to your mobile device.
Usage Data: Basic analytics about how you use the app to improve our service.
We use your information to:
- Provide and maintain the Messagio messaging platform
- Send push notifications about new messages and customer requests
- Authenticate your identity and secure your account
- Improve and optimize our service
Your data is stored on secure servers hosted on Google Cloud Platform. We use industry-standard encryption (TLS/SSL) for data in transit and implement appropriate security measures to protect your information.
Messagio integrates with the following third-party services:
- Google Sign-In: For authentication
- Firebase Cloud Messaging: For push notifications
- Meta (Facebook/Instagram): For social media messaging
- Expo Push Service: For notification delivery
Each third-party service has its own privacy policy governing the use of your data.
We do not sell, trade, or otherwise transfer your personal information to outside parties. We may share data only when required by law or to protect our rights.
We retain your data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data
- Export your data
- Opt out of push notifications through your device settings
Messagio is not intended for use by children under 13. We do not knowingly collect personal information from children.
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
If you have questions about this privacy policy, please contact us at:
Email: support@messagio.app
Website: https://messagio.app